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FAQ

Having your questions answered is important! Here we try to answer the most frequent ones we are asked. Feel free to email or call if you have more!

Q:  How long have you been in business? How many weddings have you photographed?
A:  We’ve been photographing weddings professionally and full time since 1994. Rob did the numbers a couple of years ago and we are over 2000 weddings now!

Q: Will Rob and Michelle be our photographers?
A: We do have collections that guarantee the two of us, however if you decide to go with one of our smaller collections we do not promise it will be us. We do have another team of photographers who we absolutely love! Allie and Jon are wonderful; she photographed our son’s wedding! (So you know we really love her!)

Q: What would you say is your style?
A: Bright and colorful documentary style. We will schedule time for the formal photographs and pose everyone properly. However the majority of the photographs tend to be candid and documentary. We want to document your wedding in a way that you can relive your day completely.

Q: Which is better, 1 photographer or 2 photographers?

A: That will depend on the style of images you prefer. 1 photographer is great for small weddings with a small wedding party where you are not looking for a lot of candid photographs. 2 photographers is definitely better for a traditional wedding with a full day. Two photographers will give you a more documentary style, more candid photographs and generally more photographs overall.

Q:  Is there a limit to the number of photos taken?  
A: Nope!  We will not tell you “No” there is no limit to the number of photographs taken and delivered.

Q: Really? So really how many?

A: Seriously, No Limit! Would I kid you? How about a rough (very rough) average? The average is probably anywhere from 800-1200. I told you it was rough :)

Q: Can we meet before the wedding to go over times and detail?
A: Of course! We are happy to sit down and help nail down the timing. We are also happy to answer questions via email, text, actual phone etc. Whatever is easiest for you.

Q:  Do we receive all the photos?  Are they high resolution, color corrected and without watermarks?
A:  Michelle does edit every image. We remove duplicates and mistakes, but beyond that you will receive a color version of every image plus a selection of black and white and other effects. The images you receive are High Resolution, Color Corrected and free of Watermarks.  Everything is ready to print from your flash drive as well as available to download from your online gallery. 

Q: When will we receive our photographs?
A: Editing generally takes about 2-3 weeks. Occasionally if we are really busy it may take Michelle a little bit longer. You will know we are done when about 50-100 images are shared on our Facebook page (These images will be watermarked, but you are welcome to tag and share, of course). Shortly thereafter you will receive a link in your email to your online gallery with all of your images. You will also receive a UBS drive with all of the image files and print release.

Q: Do we receive copyright to the images so that we can have them printed elsewhere?
A: Of course! 

Q: Do you have insurance? Will you bring back up equipment?
A: Yes and Of course!

Q: Do we need to feed you?
A: We do appreciate a meal since it is a long day. You do not need to assign us a seat, we can always find a place to hang out. However if you prefer not to we will just need time to get food ourselves. 

Q: We are planning a destination wedding, do you photograph those?

A:YES! We love going someplace new. We love the challenges of a different location. And it really gets our creativity going :) Just drop us an inquiry and we can work out the details.

Q: Have you photographed at my location?

A: Most Likely. I know you have not even told us where, LOL. But if it is anywhere in the Cincinnati, Northen Kentucky area, chances are pretty good. 

Q: We are ready! What are the next steps?
A: Great! That is wonderful news! If you would like to meet and go over more details we would be happy to set up a meeting, phone call or Skype but if you are ready to sign we can do that easily as well. Just confirm your date with us and we will send you an online contract/proposal. Once we have that signed and the deposit you will be booked and on the calendar! 

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